Heuristics: 7.Recognition rather than recall



The user should not have to remeber a lot in order to complete their job. The systme should provide all the information, which the user needs in order to complete their task. \

For example: Giving the user a five digit ID number, which he must remember to complete the transaction in the end.

This has been taken into consideration when designing the kiosk interface and all the information that the user need is shown then they need it.